Academic Advisor

About This Role

This Academic Advisor position engages students in decision-making processes and promotes appropriate and responsible choices on academic matters such as course selection and degree requirements. The role maintains confidentiality, updates student advising records, and contributes to the development and delivery of academic advising related events and programs. The Academic Advisor works to ensure students receive accurate, timely, and holistic advising services in support of promoting student success, retention, and program completion, striving to create a welcoming, equitable, and inclusive work environment.

Responsibilities

• Support colleges and departments related to permission numbers, reentry application processing, progress reports and academic alert case management, and probation/suspension student support
• Provide advising services for prospective and incoming students including, but not limited to, prospective student meetings, transcript evaluation, placement information, program/plan confirmation, degree progress assessment and academic plan development, and new student registration facilitation
• Manage an assigned caseload of students and responsible for the following related functions: degree progress assessment and academic plan development; curriculum knowledge (terms offered, prerequisites, toxic course combinations, etc.); general education, university, and program-related requirements (GEUR and program exceptions); returning student registration (campaign management and registration triage), university withdrawal, add/drop, professional credentials/certifications, internship process, and transfer process
• Maintain confidentiality and accurate student records and processes and respond to academic inquiries according to established institutional and Family Educational Rights and Privacy Act (FERPA) policies
• Develop a collaborative advising relationship, where each advisee feels a sense of connection, support, and guidance
• Maintain expertise with advised curriculum and may assist in developing and recommending exceptions for policy and curriculum
• Be familiar with the Student Handbook and university and college academic policies and procedures
• Understand general education, university, and program-related requirements
• Identify and assess individual factors that may aid or impede success (previous achievement, motivations, financial resources, employment, personality, health, etc.)
• Identify and assess interests, skills, and values and alignment related to career goals
• Meet with advisees at least once per semester, more as needed
• Facilitate registration campaigns in coordination with the college and in alignment with campus wide efforts
• Be knowledgeable of institutional, college, and department resources to promote academic and career development and success
• Develop and implement academic interventions as appropriate