Academic Advisor

About This Role

Serving as a frontline contact for current and prospective students, the Academic Advisor I provides comprehensive academic advising support for the Music Department programs within the College of Arts and Sciences. The role partners with students to develop individualized academic plans, interpret curriculum and policy requirements, and connect academic decisions to personal, educational, and career goals.

Responsibilities

• Deliver academic advising services through one-on-one advising sessions to guide students on academic requirements, degree progress, course selection, and degree planning using Degree Works
• Advise students on academic decision-making, including course selection, program changes, academic standing, and progression, ensuring decisions are informed and aligned with institutional requirements
• Guide students in setting, evaluating, and refining academic and career-related goals that are realistic, achievable, and aligned with their interests and abilities
• Educate students on available campus resources and services and recommend strategies for effective utilization to support academic success and retention
• Intervene with students experiencing academic difficulty and advise on improvement plan options
• Explain the purpose of higher education and connect academic choices to long-term personal, professional, and career goals
• Promote student engagement and success by discussing the importance of building learning communities, professional networks, and support system with peers, professors, and mentors
• Support orientation, recruitment, and student success programs by participating in workshops, open houses, and campus tours highlighting academic programs, etc. as needed
• Review and monitor student records in Banner and Degree Works, track degree progress and flag concerns
• Initiate referrals for at-risk students to appropriate university and external resources, following up as needed to support student outcomes
• Maintain accurate and current degree audits and curriculum updates; support orientation and information sessions as assigned
• Document all advising interactions and outreach in the advising system (Achieve/CRM) promptly and accurately
• Uphold confidentiality requirements per FERPA and institutional policies when handling student records and information
• Communicate with faculty and staff regarding student issues, referrals, and interventions
• Work with department administrators to proactively identify academically at-risk students and develop programming to connect those students with appropriate resources to facilitate student success
• Actively engage in advisor training and professional development
• Participate in University Advising onboarding and complete the Advising Foundations Certificate