911 Emergency Services Dispatcher

ADDITIONAL REQUIREMENTS:

• Keyboard speed at 35 wpm.
• 24/7 – Shift Work, including nights, holidays and weekends
• May be recalled to duty at any time as required.
• Dispatcher must be able to transfer callers to other agencies as needed, able to transfer callers to voicemails or other phones throughout the city as needed, able to direct a caller to Interpretation services, when a translator is needed, call in additional man power as needed for Dispatch, Fire Department and Police Department.
• Dispatcher must be able to call out Victim Services, on call Detectives, Public Works, Fleet Maintenance and arson investigators as needed.

WORKING ENVIRONMENTS/PHYSICAL REQUIREMENTS

• Physical activities include sitting for long periods of time, occasional standing, walking, twisting upper body; hearing, coordination, speaking, vision and manual dexterity.

• Employees are required to work in a frequently stressful and emotionally challenging environment.

Benefits:

The City of Federal Heights provides the following benefits to employees: 11 holidays, vacation accruals for full-time employees are based on years of service from 6.67-13.33 hours per month. Full-time firefighters accrue vacation based on years of service from 12-18 hours per month. Full-time employees accrue sick leave at the rate of 8 hours per month of service to a maximum of 960 hours. Part-time employees accrue sick leave at a rate of 1 hour per 30 hours worked. Regular full-time employees, except for police officers and firefighters, are required to participate in the City’s 401(a) retirement plan. A voluntary 457 plan is also available to all regular employees. Police Officers and firefighters participate in a State-approved retirement plan, FPPA. The City of Federal Heights offers both short-term disability and long-term disability to its regular and part-time employees. Police officers and firefighters are eligible for long-term disability benefits in accordance with the terms and conditions set forth by the State of Colorado’s Fire and Police Pension Association (FPPA). The City of Federal Heights offers life insurance benefits to all full- and part-time employees. Part-time employees must work a minimum of 30 hours per week to be eligible for life insurance benefits. The City also offers a voluntary life insurance plan for employees to purchase additional life insurance. Regular and part-time employees are eligible for City of Federal Heights benefits the first of the month after their hire date. Part-time employees must work at least 30 hours per week to be eligible for pro-rated benefits. Medical benefits are offered through Colorado Employers Benefit Trust (CEBT), which is self-funded multiple employer trust that currently provides employee benefits for over 300 public entities, school districts, and colleges. The City of Federal Heights offers the choice of three medical plans through CEBT. Employees can choose from an EPO, PPO, or Kaiser HMO plan. Vision insurance is provided through VSP, and dental benefits are offered through Delta Dental.

More Information:

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

How to apply:

1. Complete Federal Heights online employment application here: Employment Application.

2. Send letter of interest and

3. Send resume to Human Resources:

• hr@fedheights.org
• Mail or drop off to 2380 W. 90th Avenue, Federal Heights, CO 80260;
• Fax to 303-428-3298

Successful applicants for all positions must pass a pre-employment drug screening and background check. Police and Fire Department positions require additional pre-employment testing.

The City of Federal Heights is an Equal Opportunity Employer