About the role
ime management skills2-3 Years P2P Experience preferred.Knowledge of ERP Software (GP)Proficient in MS Word, MS Outlook, MS Access & MS ExcelProficient verbal & written communicationExcellent Customer Service SkillsAbility to prioritize & multi-task.Exhibits meticulous attention to detail.Excellent problem solving & analytical skills.Team player (Working in Dept. with a staff of 16)Ability to learn quickly. ;Processing of all kinds of PO's and Discrepancies received from client.Weekly responsibilities include ensuring Ticket closure, PO reporting, Pivot reports and Vendor reporting analysis.Discrepancy Handling -Research & resolve outstanding vendor discrepancies.Query Handling - Provide excellent customer service by responding to email requests within 24 HrsRecognize and escalate urgent/sensitive issues to Manager.Perform Vendor ReconciliationsCompleted additional tasks as assigned.Ensure SLA target is achieved.Train new staff on all the process and related software/applications ;Eliminate nonvalue additions in the process.
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