About the role
Position Summary:
We are seeking a 3DEXPERIENCE Application Support professional to support, troubleshoot, and maintain Dassault Systèmes 3DEXPERIENCE applications in an ITAR-compliant environment.
Key Responsibilities:
- Provide day-to-day support for the 3DEXPERIENCE (3DX) platform.
- Troubleshoot application, performance, access, and integration issues across 3DX modules.
- Ensure all system access and data handling comply with ITAR and corporate security requirements.
- Work with business, development, and infrastructure teams to resolve incidents and service requests.
- Monitor system logs, user activity, and recurring application errors.
- Support patching, upgrades, and scheduled system maintenance.
- Perform Root Cause Analysis (RCA) for recurring or critical issues.
- Maintain incident, resolution, and support documentation for audits and knowledge sharing.
Required Skills
- Hands-on experience supporting Dassault Systèmes 3DEXPERIENCE applications.
- Strong troubleshooting and application support experience.
- Experience working with incidents, service requests, system logs, and performance issues.
- Understanding of application integrations and enterprise support environments.
- Knowledge of ITAR compliance and data security requirements.
- Experience supporting application upgrades, patching, and maintenance activities.
- Strong communication and cross-functional collaboration skills.
Millions of jobs, with real people getting hired every day
Questions, answered
Click "Apply with JobAssist" – we tailor your resume and application to this role and submit it for your approval.
Yes. This role at Intellectt Inc was screened before publishing – we confirmed the employer before listing it.
The employer didn't disclose a salary range for this listing. JobAssist shows pay whenever it's available.
This position can be done from anywhere, with no in-office requirement.
Yes – every application is tailored from your profile and this job's requirements, and you can review and edit before it's sent.