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全职品牌代表 (FTBR) - 上海环球港, A&F

Abercrombie & Fitch Co.

RemoteFull timeMid levelPosted today
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About the role

全职品牌代表 我们的品牌代表致力于让门店体验生动呈现——以贴心的方式与顾客真诚互动,真实传递品牌精神,并共同营造一个包容友好的环境。我们欢迎这样的你:乐于与顾客交流,帮助他们找到所需商品,也愿意维护整洁有序的店铺环境。 并在经理缺席时执行必要的运营职能。

全职品牌代表需在重要节假日期间(如销售旺季)保证绝大多数周六和部分周日在岗,并保持弹性工作时间以配合业务需求。

工作内容: 顾客体验: 为每一位顾客提供热情、周到、宾至如归的服务。主动洞察需求,以舒适自然的方式开启对话,并在各类商品中提供产品推荐与搭配建议。

卖场维护: 协助产品补货,保持销售环境的整洁、有序、陈列美观。工作包括折叠、挂放、按尺码整理商品,并确保各项陈列标准落实到位。

收银台操作: 准确高效地处理购买、退换货等事务,同时保持友好亲切的结账服务,让顾客满意而归。

线上订单: 支持缺货订购、处理门店自提、打包线上订单发货,让全渠道购物体验一气呵成

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