Urban Utilities

About Urban Utilities

We’re responsible for delivering world-class drinking water and wastewater services to the growing communities of Brisbane, Ipswich, Lockyer Valley, Somerset and Scenic Rim. We’re also planning ahead so that we all can live, work, and build around water, now and for decades to come. At the heart of everything we do is genuine care: For each other, for our customers and communities, and for the environment. We’re there when our customers need us – whether it’s a simple shower or flush of a toilet; major infrastructure works or new residential developments. Our head office is in Fortitude Valley, Brisbane, but our employees work all over SEQ - including at our SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge and Bundamba, and wastewater treatment plants located across our region. Your privacy is important to us. We collect your personal information so we can respond to enquiries you send us and update our records. To find out more about how we use and disclose your personal information, access our Privacy Policy. Our social media terms of use are available here.