Traditions at North Willow

About Traditions at North Willow

MISSION Traditions communities will maximize the quality of life for each and every resident by providing the highest level of care and service. Traditions, like many communities, has beautiful buildings with ample amenities. But our daily interactions with residents, the small acts of kindness and care, are the foundation of rich relationships and full lives. CULTURE An organization’s culture is shaped by the attitude and behavior of its employees. Traditions is committed to hire and retain people who: Get to know residents and their loved ones on a personal level. Care about the needs of others and genuinely try to meet those needs. Truly like people and interacting positively with them. CORE VALUES We believe resident quality of life is maximized when we promote the following values: Dignity We will honor the value of each individual life by displaying respect and dignity throughout our communities. Important vs. Necessary It is important that we understand the emotional and spiritual needs of our residents and families, their likes/dislikes and what makes them happy. While necessary duties are a large part of our jobs, we cannot let them crowd out the opportunity for this important interaction. Important interactions may even take precedence over the necessary day-to-day duties of our jobs. Socialization Socialization empowers and encourages residents who may be suffering from losses and depression to regain their zest for life. We encourage residents to get involved and to take part in community events and activities. Choices We encourage and empower residents to make their own choices whenever possible, including choices regarding food, showering, toiletries, clothing, hair, make-up, activities, sleeping and TV. Service We are in the business of serving others. This kind of service comes from getting to know the people you serve and anticipating, then exceeding their needs and expectations. When we practice our Core Values, a culture of genuine loving care comes naturally.