StepChange Outsourcing

About StepChange Outsourcing

We are Step Change Outsourcing – a specialist outsource contact centre, based in Stevenage, Hertfordshire. With our team of over 200 people, we have all the expertise of a big contact centre with the personal care of a small business. Our business was founded in 2009, and since then we have established ourselves as experts in delivering sales, retention and customer experience campaigns on the phone and online. We work with some of the UK’s leading brands and pride ourselves on delivering exceptional results through our skilled and dedicated team. We are FCA authorised, ISO 27001:2022 and PCI DSS certified, proving our commitment to information security management. Everything we do is centred around creating the very best outcomes for our clients and their customers and because we look for the right attitude and mindset when we’re recruiting we also have an energetic and fun team, who create a great place to work. Our culture is fast, energetic and ethical. We want to do good business and we have a winning mind-set in everything we do.