Rapport

About Rapport

Rapport is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. We provide services in all major cities in UK & Ireland, also globally with a strong presence in North America, Canada, Denmark, Switzerland, Hong Kong, Australia, and New Zealand. The kinds of roles that you will find at Rapport include reception, concierge, client meeting room management, community manager, workspace and floor coordination, switchboard, and other call services. Our ambassadors create rapport with clients and their guests from the outset, leaving them with the perfect impression every time. We are proud to focus on the development, engagement and wellbeing of our brilliant Rapport Ambassadors who consistently deliver exceptional Guest and Workplace services to our clients and their guests every day. Rapport has received many awards for its focus on Employee Engagement including ‘3 Stars’ from Best Companies, the company behind the Sunday Times 100 Best Companies to Work For list. Other awards that Rapport has received include: Cateys Front of House Team of the Year (five times) Cateys People & Training award (three times) HR Diversity Champion for the Global Diversity List Diversity and Inclusion award for HR in Hospitality Award People Development Award at the FSM awards Employee engagement, personal and professional development, and career progression for our ambassadors is always a priority for us. We have a highly resourced internal Learning & Development team who constantly provide new and innovative training and workshops. Rapport also provides countless engagement initiatives and employee-led networks to join. Why Rapport? At Rapport, our people are our priority. We are dedicated to your growth, offering a wealth of professional and personal development opportunities. With over 50 training workshops and specialised Leadership programs, we empower you to advance your career. We believe in equality and inclusion. We celebrate diverse backgrounds and unique perspectives. Our “Be Yourself at Rapport” program fosters safe spaces through Employee Networks that encourage connection and collaboration. Your mental and physical well-being matters to us. We provide a variety of initiatives and support to help you thrive. As a Disability Confident Employer, we partner with organisations to offer job opportunities for individuals with special educational needs and disabilities. Join us and be part of a team that values you!