Ostrum - Assisted Travel

About Ostrum - Assisted Travel

Ostrum is a digital platform that enables airports, airlines, and service providers to manage assisted travel services more efficiently. Built on a deep understanding of aviation sector, Ostrum is transforming how passengers with reduced mobility (PRM) are supported through technology-driven innovation. As a SaaS solution hosted on AWS, Ostrum streamlines communication and coordination between passengers, assistance staff, check-in agents, boarding agents, ground handlers, and cabin crew—ensuring a seamless and reliable travel experience. By bridging critical communication gaps at airports, Ostrum addresses long-standing operational challenges that have remained largely unchanged for decades. With capabilities such as a passenger-facing app, kiosks, large display screens, automated allocation, rostering, B2B communication, and analytics, the Ostrum platform significantly improves operational efficiency and reduces costs. The platform is fast, highly intuitive, near 100% available, multilingual, and backed by dedicated post-sales support.