Northumbrian Water/Essex & Suffolk Water

About Northumbrian Water/Essex & Suffolk Water

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.8 million people in the South East of England as Essex & Suffolk Water. We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do. Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision. Our values are: Results Driven - We take responsibility for achieving excellent business results. Ethical - We are open and honest and meet our commitments with a responsible approach to the environment and our communities. Customer Focused - We aim to exceed the expectations of our internal and external customers. Innovative - We continuously strive for innovative and better ways to deliver our business. One Team - We work together consistently, promoting co-operation, to achieve our corporate objectives.