Lifeline Direct Ltd

About Lifeline Direct Ltd

Lifeline Direct (LLD) is a wholly owned subsidiary of Lifeline Australia, delivering the suite of Lifeline's services across six geographical regions in both NSW and Victoria. LLD works as a collaborative of local Lifeline Centres sharing administrative and other support services, which not only delivers efficiency in administration, but enables the Centres to work together in areas that were not previously possible. This, all while maintaining a sense of 'localness' to operate and serve local communities. LLD encompasses the Hunter region, Central Coast, New England, Northern NSW, Geelong and South West Victoria. Services include: Crisis Support – phone, text and online chat, Face to Face Counselling, Video Counselling, Corporate Training – Mental Health, Suicide intervention and Domestic and Family Violence Response Training, Community Engagement, suicide prevention, intervention, postvention and bereavement Support, Employee Assistant Program, Retail Shops – 28 2nd hand shops across NSW and Victoria – revenue from sales is used to support vital local suicide prevention services.