
Hospitality & TourismGreenville, NC 278341 open job
First Carolina Management is a creative, energetic and passionate company, dedicated to the highest standard of service and quality in the hospitality industry. Since 1989, First Carolina Management has built a reputation in the industry for developing and operating hotels with an emphasis on quality and a focus on long-term financial success. The Company was created on the philosophy that a hotel management company’s vision should be aligned with ownership values and expectations, focusing on financial success through providing excellent customer service and high quality accommodations. This philosophy created a management culture that has proven very successful. First Carolina Management offers many hospitality services including financing, development, pre opening services, hotel management, sales, marketing, revenue management, recruiting, and management training programs. Our senior management team brings years of experience and a wealth of knowledge to each of these areas and is strongly committed to ensuring the satisfaction of our guests, owners, and partners. First Carolina Management’s structure allows for frequent, open and consistent communication to ensure that the hotel management team is focused on overall hotel operations. Corporate support staff ensures that the hotel takes a proactive approach to hotel operations and quickly adapts to potential changes in the local market. The primary focus is to communicate expectations for maintaining quality accommodations and providing excellent customer service while driving financial performance. The Company’s executive team is actively involved with the hotel to ensure that all expectations, including those of ownership, are exceeded. First Carolina Management intensely focuses on its sales, marketing and revenue management efforts in order to maximize total revenues and return on investment for the Owner. First Carolina uses modern technology to enhance guest satisfaction, integrate operating systems and improve operating efficiencies. At First Carolina Management, we strive to be the employer of choice. We work to create an environment where each team member can achieve their full potential, and in doing so, directly impact the growth and success of our hotels. The people within our organization represent the values, priorities, philosophies and ethics of not only themselves, but also the hotel, ownership and First Carolina. First Carolina Management has nearly 30 years of development experience in the hospitality industry. Development projects include full-service and select service hotels of various sizes located in the south eastern United States. The First Carolina Management team has developed and rebranded over 30 hotels. First Carolina achieves superior execution by assembling the right opening team and by orchestrating each aspect of the process. Success Through Understanding All Facets of Hotel Management At First Carolina Management, we believe in working to establish a close partnership with all of our hotel management clients-from our hotel owners to investors, associates, employees, and guests. In over 25 years of operation, we have learned how to deliver superior results consistently by working to serve the needs of hotel guests, employees, and owners in a balanced way. We recognize that our guests want a quality product and service, employees want rewarding careers, and our owners and investors want a solid return on their investment. We rely on our experience and our vision to serve all of these aspirations effectively, and the triangle appears in our logo as a visual representation of our commitment to all of our clients.
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