DIGI CALL CENTER

About DIGI CALL CENTER

DIGI is the fourth telecommunications operator at the national level and has a large team of professionals distributed throughout the national territory. It is part of the DIGI Communications Group, present in Spain since 2008, where it is contributing to making connectivity a reality within everyone's reach. DIGI offers mobile and fixed telephony services, as well as internet access connection and television services in all provinces of Spain. Furthermore, the fiber network deployed directly by DIGI has been recognized for the last 4 consecutive years as the fastest fiber network in Spain in the prestigious Ookla® Speedtest Awards™, in the main urban centers of the country. DIGI has two of its own Call Centers, one located in Alcobendas (Madrid) and another in Seville, to serve its customers through different channels: 1200: is its customer service phone channel, through which they address the concerns of customers who contact DIGI via this route. Click to Call: digital customer service channel. Call Emission Channel: contact channel with its customers to offer them new products. DIGI offers a contract with the company itself, above-market salaries, and real growth opportunities. During the last year, more than 200 teleoperators from the Call Center team have been promoted to other departments of the company, giving them the opportunity to acquire new responsibilities and new learning experiences.