Crisis Services

About Crisis Services

24-Hour Help Since 1968 The vision of Crisis Services began by a group of concerned citizens in 1966, who advocated for a place for people having thoughts of suicide to seek help. They worked diligently for two years with the Mental Health Association, the Psychological Association of WNY, and the Erie County Department of Mental Health to create our mission. These founding mothers and fathers built Crisis Services, which began operations in November 1968, offering a 24/7/365 mental health hotline response for the first time. In the decades that followed, what began as Suicide Prevention and Crisis Services, Inc., grew into a multi-disciplinary, comprehensive crisis response center that remains the only one of its kind today in Erie County, NY.