Coniche

About Coniche

Customer contact is a craft. A craft that Coniche understands best. A craft that our experienced trainers and consultants have been teaching with great love and passion for over 30 years. Our mission? To make the Netherlands customer-driven! We believe the world could be a lot more customer-friendly and want to show all of the Netherlands how important good customer contact is. We strive to put customer contact in a better light. Every day we help our clients and students on how best to deal with their own customers. We do this with our services in the areas of advice, interim management, recruitment, training, and (recognized) education. How do we do this? By working from a completely self-managing organization. We firmly believe that self-managing teams, in which there is always room for personal input, are the best teams there are. How can we help you? With a total approach. Coniche helps you with customer contact, from A to Z. We assist in shaping a clear customer contact strategy and advise on implementation. This includes change processes, team performance (high performing teams), and learning & development. Interim management We supply interim managers and team leaders through our own core team and a selective network of associates. We also help clients with the recruitment of new talent. Trainings and recognized education Coniche Business School provides various trainings and education in the field of customer contact. Our offering consists of customized trainings, e-learnings, masterclasses, and workshops. But also recognized education at mbo, hbo, and mba level. Online learning content In addition to our trainings and education, we also offer online learning content: online trainings where specific customer contact skills are trained at any time of the day.