avianca

About avianca

Welcome to the official site! Avianca is the first commercial airline founded in the Americas and the second in the world. Focused on achieving operational excellence and efficiency, a profound reorganization of processes was launched, which has been accompanied by the modernization and renovation of the aircraft fleet, the adoption of industry best practices, and the development of an intense campaign for the improvement of the internal service culture. We now aim to strengthen the company's positioning in the various markets through the delivery of superior service. Therefore, the trajectory, professionalism, and experience of several generations of men and women who for decades have brought Avianca, TACA, AeroGal, and Tampa Cargo to life, now constitute our inspiration to turn the new Avianca into the ideal ally for your travels. Avianca accepts comments and complaints received through this medium but cannot respond to all of them. To ensure an adequate response to your complaints or comments, please send them to Avianca Administrative Center - Customer Relations, Avenida calle 26 No. 59-15 Bogotá, Colombia or submit them through http://www.avianca.com/PiedePagina/Contactenos/es/Sugerencias-Reclamos.htm Bogotá: (571)4013434 Rest of the country: 1-8000-953434 Code of Ethics and Business Conduct of Avianca Holdings S.A.